Our Impact

Mobiles, masts and health

On a daily basis, mobile phones help change people's lives and improve communication worldwide by creating access to services and enabling economic development. Although there is no evidence to convince experts that the use of mobile phones and the masts that make them work carries health risks, some people are still concerned.

Safeguarding the health and safety of our customers, employees and the public is paramount. By demonstrating leading edge practices and encouraging others to follow, we aim to lead within the industry in responding to public concerns regarding mobile phones, masts and health.

Our Scientific process

VThere have been thousands of scientific studies into the effects of radio frequency (RF) fields on health. Scientists know more about this than they do about most chemicals. Find out more about the scientific process.

Authorities including the World Health Organization (WHO) agree there is no evidence that convinces experts that exposure to RF fields from mobile devices and base stations operated within guideline limits has any adverse health effects. Read advice from the WHO and find further information on the WHO's EMF website.

However, there are still some gaps in scientific knowledge. We look to the WHO to identify and prioritise research needs and are dedicated to supporting independent scientific research into these areas. Read more about current research programmes. Scientists and public health officials assess risks to human health based on the entire body of evidence, rather than individual scientific studies. The evidence is considered by panels of experts in this field. We look to such expert reviews for advice on mobile devices, masts and health.

Frequently asked questions

  • Is using a mobile phone harming my health?
  • Is it safe to have masts in shools and near homes?
  • Is exposure greater than 3G mobile phones?
  • How do you know that mobile phones are safe?
  • How do you know that mobile phones are safe?
  • Is using a mobile phone harmful for children?
  • More frequently asked questions?
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