Tusua Mapene FAQS
1.What is the “Tusua Mapene (Mega) Promo”?
2.How can customer subscribe/participate to the promotion?
Customer subscribe to the game through multiple channels. To start with 2 channels will be used:
- By sending SMS with a keyword CHECK/CHEKI TO short code 15544
- By using M-Pesa
3.What are the prizes and how can customer win?
The game is offering 3 big cash prizes every day:
1 draw prize up to Tsh. 15,000,000. The more times you play in the day the more you win, Minimum prize in the day is Tsh. 500,000
2 Instant Prizes of Tsh. 100,000,000 and Tsh. 20,000,000
1 big cash prize every month
1 draw prize of Tsh. 15,000,000
1 big cash prize at the end of tipohe game period:
Every day, or month (at 11:59PM), the contest cycle will restart
Every day one draw winner gets up to Tsh. 15,000,000 Every month one draw winner gets Tsh. 15,000,000 At the grand prize draw a winner will get a min of Tsh. 150,000,000 Instant prizes of Tsh. 100,000,000 and Tsh. 20,000,000 can be won everyday
4. What is the duration of the game?
5.I want to participate but I am not a Vodacom subscriber.
6.How can customer increase his/her chances of winning?
Apart from daily subscription that enables you to enter the daily draw (up to Tsh. 15,000,000) and play for the instant prize (Tsh. 100,000,000), To increase your chance of winning, make sure you acquire draw tickets from your or an agents MPesa account. MPesa account tickets main purpose is to guarantee your participation in all instant and draw winners selections. If your participation in all draws is guaranteed, the extra tickets can be used as you prefer. You will be informed by SMS all dates you guaranteed you participation and the extra tickets remaining for extra participation on demand
Participation on demand takes place through SMS and cost Tsh. 300 per SMS/ticket or as low as Tsh. 200/ticket if you have already acquired tickets through MPesa and remained unused into your ticket account.
7.How can customer buy tickets?
|Participation channels||cost||# of daily tickets||Cost per ticket||Airtime/SMS/Data|
|MPesa Monthly Pack||6000||30||200|
|MPesa Weekly Pack||1800||7||257||10,000,000|
|MPesa Daily Pack||300||1||300|
|Promo Bundle||500||1||200||11 min/40 SMS/20mb|
|Extra SMS(immediate use)||300||1||300|
8. What is the Monthly Pack?
9.What is the Weekly Pack?
10.What is the Daily Pack?
11.What will happen for non-Vodacom customers who want to participate in the promo?
12.What happens if customer has low balance?
13. Can customer win more than one prize per day?
14.How will customer be informed if he/she win?
15.How can customer opt out from the game?
16.How to troubleshoot if customer sent message but didn‘t receive a reply SMS, why?
Check if your mobile is full of messages and doesn’t have enough of memory to receive new ones. Please erase some messages to free up some memory.
Please check the mobile phone is inside network coverage area. Under no or limited signal coverage, the SMS might have failed to reach the destination.
The message wasn't sent to the correct number. Write a new message and send it to the right short code according to the service you want to subscribe to.
There is a chance the network in your area is overloaded at the moment. Please show some patience. If you don’t receive a message within 15 minutes, please send a new SMS.